Frequently Asked Questions

Do you have a question? Your question may have already been answered below. If not, please send us a message via our contact form.

Can I return my product(s)?

You can return your order if it is unopened. You will bear the costs for the return shipment yourself.

To return an order, please contact us via our contact form .

Can I exchange my product(s)?

You can return your order if it is unopened. You will bear the costs for the return shipment yourself.

To exchange an order, please contact us via our contact form.

What is the delivery time of my order?

We do our utmost to deliver your order to you as soon as possible. Orders placed on workdays before 14:00, we try to ship the same day.